Plans and billing
Plans, what counts as a search, overage, trial, invoices and changing plans.
Plans
| Starter | Growth | Pro | Enterprise | |
|---|---|---|---|---|
| Price per month | $49 | $149 | $349 | from $799 |
| Price per year | $490 | $1,490 | $3,490 | by agreement |
| Products | 5,000 | 20,000 | 50,000 | custom |
| Searches per month | 30,000 | 150,000 | 600,000 | custom |
| Free trial | no | 14 days | no | no |
| Arabic layer, typos, Arabizi, synonyms | yes | yes | yes | yes |
| Query understanding (prices, use cases) | no | yes | yes | yes |
| AI rewrite of hard requests | no | yes | yes | yes |
| Translation | names, categories | + specs, descriptions | + review queue and second check (top 500) | everything |
| Merchandising (rules) | basic | full | full | full |
| A/B tests | no | no | yes | yes |
| Shopping assistant | no | add-on | add-on | included |
| Support | email, within 2 working days | WhatsApp, within 1 working day | dedicated |
Suggestions while typing are never billed, on every plan.
What counts as a search
- A
/v1/searchcall for the first page of results counts as one search. Pages 2 and later are free. /v1/suggest(suggestions while typing) is never counted.- Clicks, events, recommendations and catalog calls are not counted as searches.
Every search answer has a header with your usage this month:
X-SeekGist-Usage: searches=1234, limit=150000, billed=1, period="2026-10"You also see your usage in the dashboard under Usage and Billing. At 80% and at 100% of your monthly searches, the store owner gets an email and your webhooks get an event.
Over your plan
Search keeps working above your limit. You pay for what you use above it, on your next invoice:
- $0.30 per 1,000 searches above your plan;
- $0.01 per translated product above your plan's product limit (a product counts once per month);
- shopping assistant conversations are sold in bundles of 1,000. TODO: bundle price
The product limit is different: above it, new products are refused with plan_limit_reached (updates of products you already have always work). Upgrade, or remove products you do not sell.
Free trial
Every new store starts with a 14-day free trial of the Growth plan. You do not need a card. Before the trial ends, choose a plan under Billing.
Change or cancel
- Upgrade: the new plan starts at once. You pay the price difference for the rest of the period now.
- Downgrade: nothing is charged now. The difference becomes a credit on your next invoice.
- Cancel: your plan stays active until the end of the period you paid for. Then the store closes. You can export your data before or after you cancel, until the store is deleted.
Invoices and failed payments
Invoices are under Billing, and the payment provider's customer portal lets you change your card and billing details. If a renewal payment fails, the provider retries it, and the store owner gets an email. When a retry works, you get a "payment received" email. If the provider gives up, the subscription ends and you get an email.